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Privacy Policy


Last updated: July 5th, 2025

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1. Introduction


ForwardAxis, LLC (“ForwardAxis,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.forwardaxis.com (the “Site”) or otherwise interact with us (including inquiry forms, applications, and email communications).

By accessing or using our Site or services, you consent to the practices described in this policy.

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2. Information We Collect

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a. Information You Provide Directly

  • Contact Information: name, email address, mailing address, phone number

  • Program Applications: date of birth, Social Security number (for background checks), employment history, educational history, health-related information (if voluntarily provided in recovery programming), emergency contacts

  • Communications: inquiries, support requests, feedback

b. Technical & Usage Data (Automatically Collected)

  • Log Data: IP address, browser type/version, pages visited, referral URL, timestamps

  • Device Information: device type, operating system, unique device identifiers

  • Cookies & Tracking Technologies: see Section 5 below​

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3. How We Use Your Information

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We process your personal information for the following purposes:

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  1. Program Delivery & Administration

    • Evaluate eligibility, coordinate housing placement, facilitate life-skills training, and support services.

  2. Communications

    • Send confirmations, program updates, newsletters, and respond to inquiries.

  3. Compliance & Risk Management

    • Conduct background and credit checks, verify identity, comply with legal obligations, and ensure the safety and well-being of residents.

  4. Site Improvement & Analytics

    • Analyze usage patterns to improve the Site, services, and user experience.

  5. Marketing & Outreach

    • With your consent, send occasional promotional emails about news, events, and volunteer or donation opportunities.​

 

4. Legal Bases for Processing (where applicable)

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  • Consent: You’ve opted in to receive marketing or newsletter emails.

  • Contractual Necessity: Processing is needed to fulfill our agreement (e.g., program application).

  • Legal Obligation: Compliance with state licensing, background-check requirements, and court orders.

  • Legitimate Interests: Improving our programs, ensuring community safety, and protecting our rights.

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5. Cookies and Tracking Technologies

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We use cookies, web beacons, and similar technologies to collect usage data. You can control cookies through your browser settings; however, disabling certain cookies may limit Site functionality.

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Types of Cookies:

  • Essential Cookies: enable core Site functionality.

  • Analytics Cookies: help us understand how visitors use the Site.

  • Marketing Cookies: track your activity across sites to display relevant ads.

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6. Information Sharing & Disclosure

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We do not sell or rent your personal data. We may share information with:

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  • Service Providers: background-check agencies, email marketing platforms, payment processors, IT hosting providers. All are contractually bound to protect data.

  • Legal & Regulatory Authorities: when required by law, court order, or to protect our rights.

  • Successor Entities: in connection with a merger, acquisition, or sale of assets, with notice to you and continued protection of your data.

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7. Data Retention

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We retain your personal information only as long as necessary for the purposes described, to comply with legal obligations (e.g., licensing, tax), resolve disputes, and enforce our agreements. Thereafter, we securely delete or anonymize it.

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8. Security

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We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, alteration, or disclosure. While we strive to protect your data, no system is completely secure; we cannot guarantee absolute security.

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9. Third-Party Links

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Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review their privacy practices before providing personal information.

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10. Children’s Privacy

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Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will promptly delete it.

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11. Your Rights & Choices

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Depending on your jurisdiction, you may have rights to:

  • Access, correct, update, or delete your personal information.

  • Withdraw consent to certain processing activities.

  • Object to or restrict processing.

  • Receive a portable copy of your data.
    To exercise these rights, please contact us as below.​

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12. Changes to This Policy

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We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect changes. We encourage you to review this page periodically.

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13. Contact Us

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If you have questions or concerns about this Privacy Policy or our data practices, please contact:

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ForwardAxis, LLC
Email: forwardaxisllc@gmail.com
Phone: 804.393.2973

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